All inquiries and suggestions are welcome.
How can we provide proactive help to you? Please read the following guide
You are our valued customer when you purchase a JKLY product, and we will strive to gain customer satisfaction.
JKLY VIP Service
Specifications (Silver Gold)
What's in the box?
App Features (Silver Gold)
Charging Method
Return and Exchange Policy on Chargers
Comparison between N-Ring and E-Ring
Payment Method
Delivery
Local Receipt Tax
Operating System
Guide on wearing rings
Maximizing battery life
Terms of Use
Privacy Policy
JKLY Warranty
Return and Exchange Policy
JKLY Order Cancellation Policy
Shipping Policy
What are the benefits of smart ring?
Does wearing the ring on different fingers affect data accuracy?
Can I sync data with third-party apps?
Are the smart rings waterproof?
Can smart rings only be worn at night?
Do the smart rings offer offline data storage?
Caring for Your Ring
Charging Your Ring & Best Practices
Product Safety & Use
A lifelong partner to our customers
We treat every customer as a valued partner, and we appreciate your trust and support. Every customer inquiry is important, be it the selection of rings, price inquiries, delivery, or even after-sales services. We will listen to your feedback and respond to your questions. We value all interactions with you because we are always by your side. Your satisfaction and happiness are our goals for success.
